| Women’s Soft Warm Cashmere Elastic Sweaters and Pullovers Autumn Winter Sweater V-neck Female Knitted Brand Pullover
| Material: 40% Cashmere, 40% Cotton, Others 20%
| Feature:Soft,Warm,Anti-pilling,No fade,Skin-friendly
| Occasion: Warm Clothing
Size Chart:1 cm = 0.394 inch
| Bust (cm)
| Shoulder (cm)
| Sleeve Length (cm)
| Sweater length (cm)
| For Height (cm)
| . Please refer to the above detail size chart before order.
| . Manual measurement may exist 1-3cm difference.
| The real color of items may be slightly different from the pictures shown on caused by many factors difference.
such as brightness of your monitor and light brightness.
1.We ship worldwide
2.we will be shipping within 24 hours once order confirmed and payment cleared.
3.Delivery time: UPS,DHL,FEDEX normally takes 3-7 working days, EMS normally takes 7-12 working days.China Post Airmail and Hongkong Post Airmail takes 15-50 working days.
4.We normally make the item as GIFT with a low value to help you save or avoid tax.
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
1: If the item is defective, please notify us within 3 days of delivery.
2: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director.
3: All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss ofcustomers, through our assessment, we will give your some more discounts on the next order.
Your satisfaction and positive feedback is very important to us. 5 stars positive feedback would be much appreciated! Should there anything that do not meet your satisfaction,please feel free to contact us. We will do our best to solve the problems and provide you with the best customer service.
Welcome to our store,hopefully you are enjoying when shopping in our store. We aim at giving our customers a good shopping environments and mood, any questions or problems,just feel free to contact us, by email or message center. We provide 1 to 1 customer service. Let’s begin your shopping journey.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bagswomens (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bagswomens.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.